Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Monday, 15 February 1982

SECRET OF SUCCESS

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

15 Feb 1982

To:

Dear Friends


For  over 2  months I  could not  write to  you -  but  I can assure you  that the Japanese  were working and working  very hard .'

In this article, Mr.  Ikeuchi, General Superintendent of IHI, provides  answers  to  a  West  German  team  which  went  to Yokohama to learn about the Japanese SECRET OF SUCCESS.

But once again we  find that it  is not what they do  but how they do which  is most educative.  All along the  emphasis is on  voluntary  activities by  small  work-groups.   There  is simply no compulsion of any  kind from anybody !  The British may have  coined the phrase  "WORK  IS WORSHIP", but  we find that  it is the  Japanese who have  put  it into  practice by their positive attitudes.

Congratulations, Mr. Ikeuchi!

H.C. PAREKH