Hi Friends,
                                              Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.
                                                  There is just no time to look back, no time to wonder,"Will anyone read these pages?"
                                       With regards,
                                       Hemen Parekh
                                       27 June 2013

Monday, 28 May 1984

PRODUCTIVITY

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

28 May 1984

To:
Dear Mr.


PLEASE, CALL A GATE-MEETING!

Sub: Productivity


I refer to my letter addressed to the Gen. Secretary of the BKS Union, L&T Unit, dated April 11, 1984 on the above subject, with copies to you and your Gen. Secy. and my subsequent  letter addressed to you dated May 9, 1984 with copy to Gen. Secretaries - Sena Bhavan &  L&T Unit, Powai.

As you are aware, all efforts are being made to achieve within three months from the date of signing the Settlement an improvement of 25% in productivity, over the productivity levels achieved during the currency of 1979 Settlement with the active cooperation of the local Committee members.

I am forwarding herewith copies of my recent letters addressed to the Shop Representatives on the same subject.

In the Powai-Level Productivity meeting held on 8th May 1984, the Gen. Secy. (L&T Unit) has offered to speak to the Shop Representatives in this matter and assured us of his team's fullest cooperation in the matter. He further assured that neither he nor his colleagues would defend such workmen who are unwilling to give increased production.

As mentioned in my letter to you dated May 9, 1984, I am convening the Powai-Level productivity Committee meeting on 8th June 1984 at Powai, and would greatly appreciate if you could make it a point to attend this meeting and address the participants on improving productivity to achieve the agreed levels.

I would also request you to address a gate meeting preferably on the same day to tell the workmen to live upto the commitment made by the Union at the gate meeting held on 29th March 1984.

To make it convenient for you, I am shifting the meeting of the Powai level Productivity committee to 1.30 p.m. in the afternoon, so that you will be in a position to address the gate meeting immediately thereafter. I assume you will issue the circular regarding the gate meeting.

Around the 4th or 5th of June 1984, I would be sending to you statements showing productivity levels achieved during the currency of the 1979 Settlement and April-May 1984 for your advance information which would be screened to the participants on 8th June 1984 meeting.


Thanking you,

Yours sincerely,
H.C. PAREKH

Friday, 18 May 1984

THE TRUTH ON PAGE

Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave). 

18 May 1984

To:
Dear Shop Rep

THE TRUTH ON PAGE 3, PARA 4

Productivity


Months of negotiations are over and a copy of the Settlement is already with you – except that this time it is a cyclostyled copy and the colour is light blue!

I assume that you have read the Settlement carefully. You are expected to study and understand the Agreement. When a worker approaches you with a problem, it is your privilege to explain to him the relevant clauses.

If you have some doubt yourself, feel free to seek an explanation from either the foreman or the manager of your department. And as far as consulting your unit Joint-Secretary is concerned, I don't think I even need to advise you on that !

But there is one clause in the Agreement which I personally wish to draw your attention to.

You have guessed it right; This is the clause on page 3, para 4.

By now, I suppose you have also guessed correctly what I am going to say next.

And do you know why you were able to guess correctly ?

Because you know the TRUTH;

-     the truth regarding page 3 para 4

-     the truth that it is a commitment for increasing productivity by 25% within 3 months of signing of the Agreement.

-     the truth that relatively there is very little improvement in the productivity-levels anywhere in Powai during the 5 weeks since we signed the Agreement.

-     the truth that an L&T worker is quite capable of  increasing productivity by not a mere 25% but may be even 50% (as I mentioned at the Gate-meeting) if only he made-up his mind to do so.

I have brought these facts to the notice of those who have made this commitment (see enclosed letter-translated for you from the original English version). I sent it because I think I owe them a feedback. I also furnished shopwise details at the Powai level Productivity Committee meeting held on 8th May 1984.

Now I am writing to you because I feel, you too, ought to know my grave concern at this alarming situation. I am sure your unit Joint-Secretary must have also. spoken to you regarding his concern - after all he has signed the agreement on your behalf.

The point is - if the union has bargained hard (and I should know how hard!) and delivered unprecedented fantastic benefits to the workmen, they have also committed, on behalf of the very same workmen, to deliver 25% productivity increase.

If they have done this on your behalf given their word of honour - staked their personal reputation - will you let them down?

But this is exactly what will happen if productivity does not go up, as promised, by 25% !

A feeling of let-down; And the Unit committee will not be alone in feeling this way. I too will feel the same way!

There is still time. Can we, for once, prove to ourselves that we are men and women - of honour ?

H.C. PAREKH