Synopsis: Communication For Productivity
Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).
12 Mar 1986
A RED FILM !
Westinghouse's Cultural Revolution
A new film is making rounds of Powai these days - a red film ! It is titled "We learn from the Japanese" - and describes experiences of few American companies in raising their productivity by adopting some Japanese attitudes and values.
All those who have seen it are highly impressed with it. Those of you who would like to see it and show it to your "associates" - (they don't call them "managers" or "supervisors" or "workers" in Japan !) are welcome to borrow it from Mr. Inder Sethi (extn. no. 451).
But before you screen this film, I would urge you to read the enclosed chapter from a book titled WORKING SMARTER. Having read it, please circulate it to as many "associates" of your department as you can. (This is because one of the companies portrayed in the film is Westinghouse !.) And in case you feed inclined to read the entire book, please phone my secretary - Cynthia (extn. no. 307) to loan it to you.
And at the end of it all, tell me,
"Shall we wait till "Employee participation in Management" becomes a bargainable issue (or even worse - a legislated issue ), kicking and cursing our way to the 21st century ? Do we need a "Management-Circular" on the subject ?
Shall we, already now, decide to share our powers of decision-making with our "associates" when sharing still remains a pleasurable experience ?