TOWARDS A NEW HORIZON

Synopsis: Communication For Productivity Letters written to some 7500 Workers / Managers / Union Leaders, following a period of strike / Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro Ltd. This direct / open / honest communication led to a remarkable atmosphere of trust between Workers and Management, which, in turn, increased productivity at 3% per year (ave).

16 Jan 1987

To:

Dear Shri

SUB: TOWARDS A NEW HORIZON

At the outset, allow me to thank you for sparing your valuable time in attending the Employee Seminar on December 20, 1986, at. Lonavala. I am sure that this unique experiment will go a long way in developing a participative work-culture in L&T. Your own personal and strong convic­tions regarding the national-level and company-level need to

- improve discipline

- improve productivity

will go a long-way in achieving the goals. With the help of the video-cassette prepared during the seminar, I will try my best to see that your MESSAGE reaches each and every employee at Powai.

In the meantime, I am sure, you must have received the invitation for the next Joint Meeting of the Trade Union leaders and Managers to be held at the Conference Room of Bombay Chamber of Commerce & Industry, on February 7, 1987, at 10 a.m. I do hope you will come and give us the benefit of your views. You are most welcome to bring-along Shri Ramakant More, if you wish.

With kind regards,

H. C. PAREKH